SuperYou App & Website Privacy Policy
Privacy PolicySuperYou (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SuperYou.This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, SuperYou. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
General Approach
One note at the top, we never sell your health data to a third party, nor will it ever be used to target you for advertising.Users deserve transparency regarding how that process works, particularly when it comes to their data. This Policy is one part of that transparency. It documents what data we collect, how we keep it secure, and describes how we use that data to improve our Services for everyone. Here are the top level points:SuperYou is a health information platform and any information provided by SuperYou does not constitute medical advise and should never be used to replace sound advise from a healthcare professional. Always run the information you get form SuperYou by a healthcare professional.When you use SuperYou, we collect data including your name, phone number, and IP address. We use this data to run SuperYou, inform improvements to the platform, keep you safe, and comply with all applicable laws.Keeping your data in SuperYou app private and safe is our top priority, and we will never sell or share your data for advertising or marketing purposes. We have strict internal controls over the use of and access to user data.You agree to follow our Acceptable Use policy. When you use SuperYou, you should not try to abuse the system. You also should not attempt to evade our security measures or learn about the models, algorithms, prompts, or source code of SuperYou. If our automated systems detect this activity, you may be suspended.
Information We Collect
Information you provide to usContact and account information, such as your first and last name, email address, and your phone number.Content and metadata of data you input into the SuperYou app directly.Communications that we exchange with you, including when you respond to our surveys or contact us with questions, feedback or otherwise.Profile Picture: Any image that you submit for your profile picture.Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.Automatic data collection. We and our service providers may automatically log and combine information about you, your computer or mobile device, and your interaction over time with the Services, online resources and our communications, such as:Device data such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, unique identifiers, language settings and general location information such as city, state or geographic area.Online activity data such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Services, navigation paths between pages or screens, information about your activity on a page or screen, access times, duration of access, and whether you have opened or otherwise engage with our communications.We use the following tools for automatic data collection:Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
Information we obtain from other sources. If you choose to contact or otherwise interact with our Services over a third-party messaging platform such as Whatsapp, we will collect an identifier of your profile on these platforms.Sensitive data. In your health data input, you may choose to provide sensitive information pertaining to your health. By providing sensitive information, you consent to our use of it for the purposes set out in this Privacy Policy.
How Do We Use The Information We Collect?
We use personal information for the following purposes or as otherwise described at the time of collection:Provide our Services. We use personal information to operate, maintain, and provide you with our Services. In particular, we use personal information to perform our contractual obligations under our Terms of Service.Communicate with you about our Services. It is in our legitimate business interests to use personal information to respond to your requests, provide customer support, and communicate with you about our Services, including by sending announcements, surveys, reminders, updates, security alerts, and support and administrative messages.Improve, monitor, personalize, and protect our Services. It is in our legitimate business interests to improve and keep our Services safe for our users, which includes:Understanding your needs and interests and personalizing your experience with the Services and our communications.Troubleshooting, testing, and research, and keeping the Services secure.Investigating and protecting against fraudulent, harmful, unauthorized, or illegal activity.Research and development. We may use personal information for research and development purposes where it is in our legitimate business interests, including to analyse and improve the Services and our business. As part of these activities, we may create or use aggregated, de-identified or other anonymized data from personal information we collect. We make personal information into anonymized data by removing information that makes the data personally identifiable to you. We may use this anonymized data and share it with third parties for our lawful business purposes, including to analyse and improve the Services and promote our business.Compliance and protection. We may use personal information to comply with legal obligations, and to defend us against legal claims or disputes, including to:Protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims).Audit our internal processes for compliance with legal and contractual requirements and internal policies.Enforce the terms and conditions that govern the Services.Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
Sharing Your InformationWe do not sell or share your personal information with third-parties for interest-based advertising purposes . We may disclose your personal information as described below:Service providers. We may rely on third-party service providers in furtherance of the purposes described above. In these cases, personal information may be accessed by these third-parties and processed or stored on our behalf. These service providers can include hosting services, cloud computing and storage services, maintenance services, security services, and customer support services. We also may share hashes of names and phone numbers and limited device data for advertising attribution and measurement services. This means that the recipient can recognize your name and phone number only if they already have that information from another source.Business transferees. Personal information may be transferred to another entity in the event of a bankruptcy, change of control, or shutdown of SuperYou. We may also transfer personal information in the course of a sale or merger of the business.Authorities and others. If we are legally obliged or otherwise believe it necessary to do so, personal information may be disclosed to regulatory agencies, law enforcement agencies, courts, and other government authorities, including for the compliance and protection purposes described above.Where and when is information collected from customers and end users?Security is integral to the success of our Healthtech company I: people need to trust that their data is being handled responsibly and safely in order to fully get the benefits of our Services.Ensuring the integrity of your data is a major priority for us. SuperYou has technical measures in place to protect personal information against unauthorized access, corruption, loss, or misuse. This includes internal measures that limit access to personal information to a dedicated set of specialist employees working on improving the safety or quality of our Services. Where possible and appropriate, we also deidentify sensitive data like health logs to preserve user privacy.However, these measures are not a guarantee of absolute security and you acknowledge and accept that your use of our Services is ultimately at your own risk.Also, please note that you are responsible for managing access to any accounts that you maintain with SuperYou. Failure to limit access to your devices or browser might enable third-parties to have unauthorized access to your personal information.
Third-Party Websites and ContentPlease be advised that you may encounter links or content through our Services that are provided by third-parties that SuperYou does own or otherwise control. You acknowledge that any data you provide to these third-parties shall be governed solely by the terms of service, privacy policies, and other terms applicable to those third-parties.
RetentionWhere required under applicable laws, we retain personal information only for as long as is necessary to fulfill the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with applicable laws and regulatory obligations or until you withdraw your consent (where applicable).To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.
Governing LawThis Privacy Policy is governed by the laws of India without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.
The laws of India, excluding its conflicts of law rules, shall govern this Agreement and your use of the website and mobile app. Your use of the website and mobile app may also be subject to other local, state, national, or international laws.
By using SuperYou or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, mobile app or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
Your ConsentWe've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site, use our app and how it's being used. By using our website and mobile app, SuperYou, chatting with us on Whatsapp or any other messaging platform, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.Links to Other WebsitesThis Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by SuperYou. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.CookiesSuperYou uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.Blocking and disabling cookies and similar technologiesWherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.
Changes To Our Privacy Policy
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.
Third-Party ServicesWe may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").You acknowledge and agree that SuperYou shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. SuperYou does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
Facebook PixelFacebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is held in accordance with its Privacy Policy
Tracking Technologies
Google Maps API- Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few.Google Maps API may collect information from You and from Your Device for security purposes.Google Maps API collects information that is held in accordance with its Privacy PolicyCookies.
We use Cookies to enhance the performance and functionality of our $platform but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the $platform as we would not be able to remember that you had logged in previously.
Local Storage- Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.
Right to Delete-You may submit a verifiable request to close your account through the ap and we will delete Personal Information about you that we have collected after 30 days of such a request. Within these 30 days you can request to revive your account.
We do not sell the Personal Information of our users.
IndemnificationYou agree to indemnify and hold Zenithic Innovations Pvt. Ltd ( Parent company of SuperYou) harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website and app or any of the services offered on the website.Limitation of liability.
To the maximum extent permitted by applicable law, in no event shall SuperYou, be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Zenithic Innovations Pvt. Ltd assumes no liability or responsibility for anyerrors, mistakes, or inaccuracies of content;personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; andany unauthorized access to or use of our secure servers and/or any personal information stored therein.
Preference of law and dispute resolutionThese Terms, the rights and remedies provided hereunder, and all claims and disputes related hereto and/or to the services, shall be governed by, construed under, and enforced in all respects solely and exclusively by the internal substantive laws of India, Karnataka, without respect to its conflict of laws principles. Any such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Bangalore. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
Contact Us
Don't hesitate to contact us if you have any questions.Via Email: support@superyouclub.comVia Phone Number: 7019932367
